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Reply I arrived at the Gardena location, to pick up a package. I understand that it is Christmas time and they want to take a Christmas picture, however do that on your own time, your office hours are for the customers to be serviced.By the way after they were done all of the agents came in, not a single rep said sorry for the inconvenience, or thank you for waiting, as a courtesy to the CUSTOMERS. I would suggest that your company provide a reminder to your staff on customer service etiquette. Reply My 0.00 package was delivered to the wrong address.I’m a hard working single mother and I can’t believe that this how is. 0 is a lot to me and hey gave me 5 mins of I’m sorry mame there is nothing we can do we are not responsible .
Fed Ex, whatever I can do that will cost you business.After 48 hours and inquires to their driver they listed it as a lost package .They then assured me all I needed to do was get the supplier to file a claim and I would get my money back.I work at a California State Facility, as I am a state worker.Fed Ex comes daily to drop off and pick p packages, so I felt it would be the safest way to send it via Fed Ex.